Brad Oswald
![Ep.162 The Relationship Manager's 5 Keys to Building Unbreakable Partnerships with Brad Oswald, Customer Success Manager at FL[DS]](https://images.transistor.fm/file/transistor/images/episode/1627087/full_1701648366-artwork.jpg "Ep.162 The Relationship Manager's 5 Keys to Building Unbreakable Partnerships with Brad Oswald, Customer Success Manager at FL[DS]")
Dec. 5, 2023
Ep.162 The Relationship Manager's 5 Keys to Building Unbreakable Partnerships with Brad Oswald, Customer Success Manager at FL[DS]
Brad Oswald is the customer success manager at Florida Digital Service. In this episode, Brad unpacks why he pivoted careers to serve partners with a “get out of the office” approach centered on empathetic listening, disciplined systems, and relationship building over simplistic adoption metrics.