California 🎙️ Episodes

Featuring:

Josh Bright, CIO and Associate Vice Chancellor for IT at UC Santa Barbara (UCSB)


Kyle Bowen, Deputy CIO at Arizona State University (ASU)


Charles Elliott, Field CTO for Public Sector at Google




Episode Highlights:
High-Impact AI Strategies

ASU's language learning: German professor developed a custom AI tool that breaks free from "arcane phrases like 'where is the library'" to enable personalized conversational practice that adapts to student interests and provides immedia...

Featuring:

Soumam Debgupta, CTO, Washington State Department of Social and Health Services


Rob Lloyd, CTO, City of Seattle
Chris Chirgwin, CIO, County of Santa Barbara


In this episode, you’ll learn:

How Washington State DSHS reduced benefit application times from 50 minutes to 25 minutes by reimagining service delivery through a customer-first lens


Why setting an ambitious 85% customer satisfaction goal is driving cultural transformation and transparency in government services


The ...

Chris Chirgwin is the first Chief Information Officer for Santa Barbara County. Now you may know Chris from his remarkable journey in the news as the former CEO of Lanspeed, an IT services firm headquartered in Santa Barbara County, before selling his company.


He transitioned from owning a successful small IT services business to becoming Santa Barbara County's CIO in 2022. Despite the challenges of navigating the public sector, Chris hit the ground running. He implemented EOS (Entrepreneuria...

Featuring



Mark Wittenburg, CIO of Raleigh


Rob Lloyd, Deputy City Manager of San Jose


Chris Stewart, former CIO of the City of Austin



Episode Highlights:

Building Responsive Government Services

San Jose's two-pronged approach to responsiveness using IAP2 spectrum for public participation and human-centered design to truly understand community needs


Austin's comprehensive accessibility initiatives ensuring digital services work for visually and hearing impaired residents and tho...

Featuring Dr. Joe Way, Director of Learning Environments, University of Southern California


🌟 "The more we can say, 'Here's why you're going to come and pay that [tuition],' because we can actually prepare you for the workforce, the more we can give that direct adaptation from classroom to workforce." ~ Joe Way


🔗 Connect with Joe: https://www.linkedin.com/in/josiahway/


🎙️ What we cover:
04:00 - The Bridge from Classroom to Career: How USC's innovative learning environments prepare stude...

Featuring:

Michelle (Malik) Geddes, Chief Information Officer, San Francisco Department of Emergency Management



In this episode, you’ll learn:

Michelle Geddes' expertise in building high-performing teams


The California plan to move the 911 system to the cloud


Challenges in modernizing and moving the 911 system to the cloud


The importance of strong vendor partnerships in maintaining critical systems


Verizon's role in providing support during emergency incidents


Benefits of es...

Today on The Public Sector Show by TechTables we talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José.



Connect with Rob: https://www.linkedin.com/in/roblloyd/
Connect with Khaled: https://www.linkedin.com/in/iktawfik/

Timestamps
00:00 Intro
06:04 The Best Boba in San Jose
08:34 How to Hire Your Replacement
11:25 Making Space for Success
1...

Featuring Pierluigi Oliverio, fmr. Councilmember, City of San Jose & Planning Commissioner for the City of San JoseConnect with Pierluigi: https://www.linkedin.com/in/pierluigioliverio/ Timestamps0:00 Intro 5:32 Technology brings accountability and tr

Summary
Carolyn Staats is the Director of the Innovation and Information Systems Department in Sonoma County in California. She has a unique story of how she got into IT, having started out with a business background and then taking IBM's training courses in RPG programming, database architecture, and system design. She learned from IBM the importance of taking the long view and designing sustainable, supportable systems that can grow with a business. She also discussed the importance of having ...

Ted Ross, CIO for the City of Los Angeles, shares insights on digital ethics, smart city initiatives, and preparing for the 2028 Olympics.


In this episode of The Public Sector Show, Joe Toste sits down with Ted Ross, Chief Information Officer for the City of Los Angeles, to discuss the intersection of technology, innovation, and public service in America's second-largest city.


With a background in both private sector and government IT, Ted brings a unique perspective on balancing cutting-e...

In this episode, Joe Toste sits down with Rick Belliotti, the Director of Innovation and Customer Experience at San Diego Airport. Together, they dive into the hottest topics in airport tech and how the San Diego airport is navigating them. If you're curi

***Live from CES 2020 in Las Vegas!A big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strat