JJ Mahon
March 17, 2026
#227: UCSB, Virginia Tech & Cisco ThousandEyes on Leading IT Before the Problems Find You
In this EDUCAUSE episode, Josh Bright from UC Santa Barbara, Dwane Sterling from Virginia Tech, and JJ Mahon from Cisco ThousandEyes break down what it means to lead IT before the problems find you - from building a collaborative leadership team to monitoring the student experience before the first ticket ever lands.