Kendra Ketchum

Vice President for IT and Technology and CIO at the University of Texas, San Antonio

Goal-oriented, technology visionary with over 20 years of senior leadership in Higher Education and 25 years of cross platform experience in enterprise architecture, strategic planning, project management, solution development, and campus integration in Government and Higher Education. Proven success in team and relationship building in diverse institutions of higher learning, providing strategic guidance in using technology as a business and academic tool.

I am a high impact business development and operations executive that leads high performing teams in technology service management, portfolio management and operational excellence. I advocate for innovation, using automation and orchestration to lower operational costs, yet delivering top-notch customer service. Alignment between the business and the service delivery mechanism is critical to successful customer experiences. I am a consistent, lead-by-example, change agent with proven success in promoting trust and transparency through servant leadership.