Summer Xiao
Ep.147 End-to-End User Experience: Bracket-Busting CIO Strategies That Work with Lisa Kent, CIO, and Summer Xiao, Deputy CIO, of the City of Houston
Lisa Kent, CIO, and Summer Xiao, Deputy CIO, of the City of Houston, share insights on improving customer experience and creating a culture of empathy in large organizations. They stress the importance of learning from business units and providing them with guidance. They also discuss HR projects and critical vacancies. The speakers touch on resource management and how to handle under-resourced organizations. Finally, they talk about continuity of operations planning and training, inclu…
Ep.104 Mental Wellness: Your Identity is Not Your Work with Summer Xiao, Deputy CIO - Enterprise Applications/PMO at City of Houston
In this episode, we dive into the importance of mental wellness with Summer Xiao, Deputy CIO of Enterprise Applications at the City of Houston. Summer shares valuable insights on creating a safe space for team members to share stress, recognizing signs of distress, and fostering a sense of identity outside of work. Learn how building trust, open communication, and leadership support are key to enhancing team performance and well-being.