170
Feb. 15, 2024
Featuring
Mark Wittenburg, CIO of Raleigh
Rob Lloyd, Deputy City Manager of San Jose
Chris Stewart, former CIO of the City of Austin
Episode Highlights:
Building Responsive Government Services
San Jose's two-pronged approach to responsiveness using IAP2 spectrum for public participation and human-centered design to truly understand community needs
Austin's comprehensive accessibility initiatives ensuring digital services work for visually and hearing impaired residents and tho...