2024 EDUCAUSE Episodes

FEATURING

Dr. LeeBrian Gaskins , Senior Associate Vice President of IT/CIO at University of Houston-Clear Lake


William Huang , Deputy CIO, University of Texas System




KEY POINTS

UT System declared 2024 "the year of the student," serving 256,000 students through leadership-focused programs and AI-enhanced education.


UHCL's 50-year NASA partnership established it as an aerospace education hub, now pioneering 24/7 AI tutoring systems for student success.


Both institutions demonstrat...

Featuring:

Josh Bright, CIO and Associate Vice Chancellor for IT at UC Santa Barbara (UCSB)


Kyle Bowen, Deputy CIO at Arizona State University (ASU)


Charles Elliott, Field CTO for Public Sector at Google




Episode Highlights:
High-Impact AI Strategies

ASU's language learning: German professor developed a custom AI tool that breaks free from "arcane phrases like 'where is the library'" to enable personalized conversational practice that adapts to student interests and provides immedia...

Featuring:

Cory Wilburn, Chief Information Officer, Texas McCombs School of Business


Doug Thompson, Chief Education Architect, Tanium




Episode Highlights:
Leadership Insight: The Chief Alignment Officer

Cory Wilburn redefines the CIO role as "Chief Alignment Officer," focusing on ensuring everyone understands how they contribute to the organization's mission (I love this Cory!)
Creating a "culture of safety" forms the foundation for innovation - "if you're trying to move the ball forwa...

Featuring:

Kathy Hausmann, Director of Digital Infrastructure and Support Services at Saint Mary's College


Tyler Horning, Senior Account Manager, Central Region, Public Sector, SolarWinds




Episode Highlights:
Saint Mary's Student-Run IT Support Evolution

Discover how Saint Mary's College transformed from post-it note tracking to a sophisticated Web Help Desk system that resolves nearly 50% of tickets within one day


Explore their innovative two-tier support model: ResNet (student tec...

Featuring:

Craig Woolley, Chief Information Officer at Louisiana State University (LSU)


Kim Milford, Chief Information Security Officer at University of Illinois Urbana-Champaign


Ed Wozencroft, VP for Digital Strategy and CIO at New Jersey Institute of Technology (NJIT)


Mary Lou Prevost, Group Vice President | US | State, Local Government and Education at Splunk




Episode Highlights:


Student-Powered SOC: A Revolutionary Education & Security Model

How LSU created a scalable "stu...

Featuring:

Kendra Ketchum, Vice President for Information Management and Technology and CIO at the University of Texas, San Antonio


Jared Pane, Director of Solutions Architecture at Elastic



Episode Highlights:

Leadership Philosophy & Team Building

Discover Kendra's transformative "humble, hungry, and kind" leadership philosophy that's reshaping technical teams at UTSA


Why Kendra actively avoids hiring "brilliant jerks" who might be technically strong but ultimately damage team cultu...

Featuring:

Timothy Winders, AVP and Deputy CIO at Purdue University


Zach Rossmiller, CIO, University of Montana


Mani Keerthi Nagothu, Americas Field CISO & Associate Director at SentinelOne



In this episode, you’ll learn:

How Purdue navigates the unprecedented challenge of scaling AI access across their university system - balancing million-dollar licensing costs against student equity


Inside the University of Montana's innovative state-wide cybersecurity hub that transforms studen...

Featuring:

Saby Waraich, CIO/CISO, Clackamas Community College


Wayne Bridges, Senior Solutions Engineer, Omnissa



In this episode, you’ll learn:

How Clackamas CC executed a 72-hour ransomware response protecting 10,000 students using out-of-band communication and multi-agency coordination


How Texas A&M transformed their digital experience from 15+ logins to a unified portal while preserving school-specific branding


The CARES framework (Communication, Adapt, Relationships, Empowerme...