Tyler Horning

Tyler Horning Profile Photo

Senior Account Manager, Central Region, Public Sector, SolarWind

I help IT organizations substantially decrease cost of ownership and increase IT business value. I have a reputation as a passionate and competitive leader in helping organizations create business outcomes based opportunities that are available to them. I continuously strive to be a collaborative leader and visionary strategist who’s actions drive customer success.

I have a long history with over 28+ years as a Sales Executive with marketing leadership specializing in Information Technology, Cloud, and Analytics in all phases of growth and scale.

198
April 9, 2025

#198: Saint Mary's Student-Run Help Desk + SolarWinds' 3X ROI Higher Ed Solutions [EDUCAUSE 2024]

Featuring:

Kathy Hausmann, Director of Digital Infrastructure and Support Services at Saint Mary's College


Tyler Horning, Senior Account Manager, Central Region, Public Sector, SolarWinds




Episode Highlights:
Saint Mary's Student-Run IT Support Evolution

Discover how Saint Mary's College transformed from post-it note tracking to a sophisticated Web Help Desk system that resolves nearly 50% of tickets within one day


Explore their innovative two-tier support model: ResNet (student tec...