Lisa Kent

Lisa KentProfile Photo

Chief Information Officer at City of Houston

Ep.147 End-to-End User Experience: Bracket-Busting CIO Strategies That Work with Lisa Kent, CIO, and Summer Xiao, Deputy CIO, of the City of Houston
Aug. 24, 2023

Ep.147 End-to-End User Experience: Bracket-Busting CIO Strategies Tha…

Lisa Kent, CIO, and Summer Xiao, Deputy CIO, of the City of Houston, share insights on improving customer experience and creating a culture of empathy in large organizations. They stress the importance of learning from business units and providing them …

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