Data & Analytics Episodes
241
Aug. 20, 2026
#241: Pilots De-Risk AI — They Don't Scale It | City of Avondale & Polimorphic
Earlier this year I sat down at the inaugural WRITA spring conference with Jeff Scheetz (CIO, City of Avondale) and Zach Duguid (AI Engineering Manager, Polimorphic).
Jeff's answer to what he'd put in front of a room of local government CIOs isn't a success story.
It's the horror stories — the scary stuff nobody puts in the press release.
Most of this episode is the unglamorous work that prevents it. Zach walked through what Polimorphic does before an agent ever answers a resident: a Kn...
Jeff's answer to what he'd put in front of a room of local government CIOs isn't a success story.
It's the horror stories — the scary stuff nobody puts in the press release.
Most of this episode is the unglamorous work that prevents it. Zach walked through what Polimorphic does before an agent ever answers a resident: a Kn...
Guests: Jeff Scheetz , Zach Duguid
![#197: LSU's $7.5M Student-Powered SOC + NJIT's Life-Saving Analytics + Illinois' Creative Data Applications Powered by Splunk [EDUCAUSE 2024]](https://img.transistor.fm/gX0yL3UsNFrzQtvgsdpDuroz76FpMebus4k1fKGUZOc/rs:fill:3000:3000:1/q:60/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85NmVh/ZTJmZjdlM2NjYWUw/M2Y4NzQ0NDZlNDkw/NDY4ZS5wbmc.jpg "#197: LSU's $7.5M Student-Powered SOC + NJIT's Life-Saving Analytics + Illinois' Creative Data Applications Powered by Splunk [EDUCAUSE 2024]")
197
March 13, 2025
#197: LSU's $7.5M Student-Powered SOC + NJIT's Life-Saving Analytics + Illinois' Creative Data Applications Powered by Splunk [EDUCAUSE 2024]
Featuring:
Craig Woolley, Chief Information Officer at Louisiana State University (LSU)
Kim Milford, Chief Information Security Officer at University of Illinois Urbana-Champaign
Ed Wozencroft, VP for Digital Strategy and CIO at New Jersey Institute of Technology (NJIT)
Mary Lou Prevost, Group Vice President | US | State, Local Government and Education at Splunk
Episode Highlights:
Student-Powered SOC: A Revolutionary Education & Security Model
How LSU created a scalable "stu...
Craig Woolley, Chief Information Officer at Louisiana State University (LSU)
Kim Milford, Chief Information Security Officer at University of Illinois Urbana-Champaign
Ed Wozencroft, VP for Digital Strategy and CIO at New Jersey Institute of Technology (NJIT)
Mary Lou Prevost, Group Vice President | US | State, Local Government and Education at Splunk
Episode Highlights:
Student-Powered SOC: A Revolutionary Education & Security Model
How LSU created a scalable "stu...
![#196: Building Cyber Warriors: UTSA's SOC & Elastic's AI Secret Sauce [EDUCAUSE 2024]](https://img.transistor.fm/kGfgaOpj9hsweRo_MUWfIQCS7WCHFjM2pBPvJg3SI6w/rs:fill:3000:3000:1/q:60/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83Yzhj/ZjA1NWU1NTNhMTVm/NmNlMTNiNjk5MTc2/NmVkOC5wbmc.jpg "#196: Building Cyber Warriors: UTSA's SOC & Elastic's AI Secret Sauce [EDUCAUSE 2024]")
196
Feb. 27, 2025
#196: Building Cyber Warriors: UTSA's SOC & Elastic's AI Secret Sauce [EDUCAUSE 2024]
Featuring:
Kendra Ketchum, Vice President for Information Management and Technology and CIO at the University of Texas, San Antonio
Jared Pane, Director of Solutions Architecture at Elastic
Episode Highlights:
Leadership Philosophy & Team Building
Discover Kendra's transformative "humble, hungry, and kind" leadership philosophy that's reshaping technical teams at UTSA
Why Kendra actively avoids hiring "brilliant jerks" who might be technically strong but ultimately damage team cultu...
Kendra Ketchum, Vice President for Information Management and Technology and CIO at the University of Texas, San Antonio
Jared Pane, Director of Solutions Architecture at Elastic
Episode Highlights:
Leadership Philosophy & Team Building
Discover Kendra's transformative "humble, hungry, and kind" leadership philosophy that's reshaping technical teams at UTSA
Why Kendra actively avoids hiring "brilliant jerks" who might be technically strong but ultimately damage team cultu...
Guests: Jared Pane , Kendra Ketchum
![#195: Purdue's Enterprise AI Challenge + Montana's State-Wide Cyber Hub [EDUCAUSE 2024]](https://img.transistor.fm/iJGAGeWx-b3W7AzbE2evUhLXODEfOjHTbhnC01romms/rs:fill:3000:3000:1/q:60/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9iZDlm/YTY1NjJhYWMwY2Y2/MzQ4ZTA5ZGZkOGEx/MThkNy5wbmc.jpg "#195: Purdue's Enterprise AI Challenge + Montana's State-Wide Cyber Hub [EDUCAUSE 2024]")
195
Feb. 20, 2025
#195: Purdue's Enterprise AI Challenge + Montana's State-Wide Cyber Hub [EDUCAUSE 2024]
Featuring:
Timothy Winders, AVP and Deputy CIO at Purdue University
Zach Rossmiller, CIO, University of Montana
Mani Keerthi Nagothu, Americas Field CISO & Associate Director at SentinelOne
In this episode, you’ll learn:
How Purdue navigates the unprecedented challenge of scaling AI access across their university system - balancing million-dollar licensing costs against student equity
Inside the University of Montana's innovative state-wide cybersecurity hub that transforms studen...
Timothy Winders, AVP and Deputy CIO at Purdue University
Zach Rossmiller, CIO, University of Montana
Mani Keerthi Nagothu, Americas Field CISO & Associate Director at SentinelOne
In this episode, you’ll learn:
How Purdue navigates the unprecedented challenge of scaling AI access across their university system - balancing million-dollar licensing costs against student equity
Inside the University of Montana's innovative state-wide cybersecurity hub that transforms studen...
192
Jan. 30, 2025
#192: From Forms to Freedom: Building Digital Services That Citizens Actually Want
Featuring:
Soumam Debgupta, CTO, Washington State Department of Social and Health Services
Rob Lloyd, CTO, City of Seattle
Chris Chirgwin, CIO, County of Santa Barbara
In this episode, you’ll learn:
How Washington State DSHS reduced benefit application times from 50 minutes to 25 minutes by reimagining service delivery through a customer-first lens
Why setting an ambitious 85% customer satisfaction goal is driving cultural transformation and transparency in government services
The ...
Soumam Debgupta, CTO, Washington State Department of Social and Health Services
Rob Lloyd, CTO, City of Seattle
Chris Chirgwin, CIO, County of Santa Barbara
In this episode, you’ll learn:
How Washington State DSHS reduced benefit application times from 50 minutes to 25 minutes by reimagining service delivery through a customer-first lens
Why setting an ambitious 85% customer satisfaction goal is driving cultural transformation and transparency in government services
The ...