Info-Tech Research Group Episodes

Earlier this year I sat down at the inaugural WRITA spring conference with Chuck Boyer (Assistant CIO, City of Phoenix, and WRITA Conference Chair), Nick Phillips (CISO, City of Boise), and Scott Magerfleisch (Executive Counselor, Info-Tech Research Group, former CIO, City of Greeley, CO).


A backup can be healthy.


A recovery can still fail.


Boise's infrastructure team brought in Info-Tech to build a real disaster recovery plan — not because anything had gone wrong, but because "we know ...

Los Angeles County is the largest county in the U.S. serving over 10 million people across 40+ different departments.

They just passed a $46 billion budget. And their CIO, Peter Loo, has to coordinate with 40 other CIOs to get anything done.

That’s not a technology problem. That’s one of the hardest leadership and governance challenges in all of public sector — and Peter has been doing it for over 30 years because, as he put it, “You can see the impact you make directly in the services being delivered.” That stayed with me. I coach high school basketball for the same reason.

I sat down with Peter and Hannes Scheidegger, Chief Global Services Officer at Info-Tech Research Group, on-site at the 36th floor of The Gas Company Tower in downtown Los Angeles.

Peter and Hannes have been working together since around 2010 — across an EHR implementation at five hospitals, a data center consolidation from 42 facilities down to one T5, a countywide voting system, and more. This is one…

Nevada woke up to a ransomware attack that took 60+ state agencies offline. No ransom paid. Full recovery in 28 days.

State CIO Timothy Galluzi and Info-Tech's Mark Hellbusch break down the largest ransomware attack in Nevada state history - how the network came back in 48 hours, how they kept citizen trust through radical transparency, and what every state CIO, CISO, and public sector IT leader needs to know about incident response, Zero Trust Architecture, and building the partnerships that actually show up when it matters.

In this episode, Mark Roman and Carlos Thomas from Info-Tech break down the enrollment cliff, AI disruption, and cultural skepticism hitting Higher Ed - and why the CIO is the one best positioned to lead through it.

In this Info-Tech LIVE New Orleans episode, Tom Zehren, CEO of Info-Tech Research Group, and John Burris, CIO of Southeastern Louisiana University, break down why AI efficiency is a growth mindset - not a cost-cutting exercise - and what the CIO role actually becomes when Agentic AI is the next IT super trend.