🎙️ Episodes

Featuring:

Kathy Hausmann, Director of Digital Infrastructure and Support Services at Saint Mary's College


Tyler Horning, Senior Account Manager, Central Region, Public Sector, SolarWinds




Episode Highlights:
Saint Mary's Student-Run IT Support Evolution

Discover how Saint Mary's College transformed from post-it note tracking to a sophisticated Web Help Desk system that resolves nearly 50% of tickets within one day


Explore their innovative two-tier support model: ResNet (student tec...

#198: Saint Mary's Student-Run Help Desk + SolarWinds' 3X ROI Higher Ed Solutions [EDUCAUSE 2024]

Brought to you by:

SentinelOne

—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline

—

The advanced network that keeps first responders connected when it matters most.

Carahsoft

—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively...

Featuring:

Craig Woolley, Chief Information Officer at Louisiana State University (LSU)


Kim Milford, Chief Information Security Officer at University of Illinois Urbana-Champaign


Ed Wozencroft, VP for Digital Strategy and CIO at New Jersey Institute of Technology (NJIT)


Mary Lou Prevost, Group Vice President | US | State, Local Government and Education at Splunk




Episode Highlights:


Student-Powered SOC: A Revolutionary Education & Security Model

How LSU created a scalable "stu...

#197: LSU's $7.5M Student-Powered SOC + NJIT's Life-Saving Analytics + Illinois' Creative Data Applications Powered by Splunk [EDUCAUSE 2024]

Brought to you by:

SentinelOne

—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline

—

The advanced network that keeps first responders connected when it matters most.

Carahsoft

—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to...

#196: Building Cyber Warriors: UTSA's SOC & Elastic's AI Secret Sauce [EDUCAUSE 2024]

Brought to you by:

SentinelOne

—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline

—

The advanced network that keeps first responders connected when it matters most.

Carahsoft

—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through the...

Featuring:

Kendra Ketchum, Vice President for Information Management and Technology and CIO at the University of Texas, San Antonio


Jared Pane, Director of Solutions Architecture at Elastic



Episode Highlights:

Leadership Philosophy & Team Building

Discover Kendra's transformative "humble, hungry, and kind" leadership philosophy that's reshaping technical teams at UTSA


Why Kendra actively avoids hiring "brilliant jerks" who might be technically strong but ultimately damage team cultu...

Featuring:

Timothy Winders, AVP and Deputy CIO at Purdue University


Zach Rossmiller, CIO, University of Montana


Mani Keerthi Nagothu, Americas Field CISO & Associate Director at SentinelOne



In this episode, you’ll learn:

How Purdue navigates the unprecedented challenge of scaling AI access across their university system - balancing million-dollar licensing costs against student equity


Inside the University of Montana's innovative state-wide cybersecurity hub that transforms studen...

#195: Purdue's Enterprise AI Challenge + Montana's State-Wide Cyber Hub [EDUCAUSE 2024]

Brought to you by:

SentinelOne

—Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline

—

The advanced network that keeps first responders connected when it matters most.

Carahsoft

—The Trusted Public Sector IT Solutions Provider™, supports government agencies and education/healthcare markets. Contact your Carahsoft rep today to access special discount pricing exclusively through t...

Featuring:

Saby Waraich, CIO/CISO, Clackamas Community College


Wayne Bridges, Senior Solutions Engineer, Omnissa



In this episode, you’ll learn:

How Clackamas CC executed a 72-hour ransomware response protecting 10,000 students using out-of-band communication and multi-agency coordination


How Texas A&M transformed their digital experience from 15+ logins to a unified portal while preserving school-specific branding


The CARES framework (Communication, Adapt, Relationships, Empowerme...

#194: How Clackamas CC Protected 10,000 Students + [Case Study] Texas A&M's Digital Transformation with Omnissa

Featuring:

Saby Waraich

, CIO/CISO, Clackamas Community College

Wayne Bridges

, Senior Solutions Engineer, Omnissa

Key Points:

How Clackamas CC executed a 72-hour ransomware response protecting 10,000 students using out-of-band communication and multi-agency coordination

How Texas A&M transformed their digital experience from 15+ logins to a unified portal while preserving scho...

Featuring:
Will Smith, Chief of Staff at City of Seattle IT


In this episode, you’ll learn:

How Seattle IT revolutionized HR by embedding dedicated business partners within each department, transforming traditional personnel management into strategic partnerships that understand both technical operations and business goals


The critical intersection of organizational psychology and tech leadership, through Smith's doctoral research on how growth mindset principles drive successful cultural ...

#193: Strategic HR Evolution: Building Culture-Driven IT Organizations
Featuring:
Will Smith, Chief of Staff at City of Seattle IT

In this episode, you’ll learn:
How Seattle IT revolutionized HR by embedding dedicated business partners within each department, transforming traditional personnel management into strategic partnerships that understand both technical operations and business goals

The critical intersection of organizational psychology and tech leadership, through Smith's doctoral re...

Featuring:

Soumam Debgupta, CTO, Washington State Department of Social and Health Services


Rob Lloyd, CTO, City of Seattle
Chris Chirgwin, CIO, County of Santa Barbara


In this episode, you’ll learn:

How Washington State DSHS reduced benefit application times from 50 minutes to 25 minutes by reimagining service delivery through a customer-first lens


Why setting an ambitious 85% customer satisfaction goal is driving cultural transformation and transparency in government services


The ...

#192: From Forms to Freedom: Building Digital Services That Citizens Actually Want

Featuring:
- Soumam Debgupta, CTO, Washington State Department of Social and Health Services

- Rob Lloyd, CTO, City of Seattle

- Chris Chirgwin, CIO, County of Santa Barbara

In this episode, you’ll learn:

How Washington State DSHS reduced benefit application times from 50 minutes to 25 minutes by reimagining service delivery through a customer-first lens

Why setting an ambitious 85% customer satisfaction goa...

#191: Securing the Public Cloud: How Seattle & LA County DCFS Are Transforming Cybersecurity
From Asset Management to AI: Building Modern Security for Vulnerable Communities

Featuring:
Greg Smith, Chief Information Security Officer and Director of Security & Infrastructure, City of Seattle IT

Allen Ohanian, Chief Information Security Officer, Los Angeles County Department of Children and Family Services

Brent Byrnes, Account Executive SLED, Wiz

In this episode, you’ll learn:
How Seattle's ri...

#191: Securing the Public Cloud: How Seattle & LA County DCFS Are Transforming Cybersecurity
From Asset Management to AI: Building Modern Security for Vulnerable Communities

Featuring:
Greg Smith, Chief Information Security Officer and Director of Security & Infrastructure, City of Seattle IT

Allen Ohanian, Chief Information Security Officer, Los Angeles County Department of Children and Family Services

Brent Byrnes, Account Executive SLED, Wiz

In this episode, you’ll learn:
How Seattle's ri...

🔗 Connect with Melanie & Laura:

* Melanie Griffin -

⁠https://twitter.com/melaniesgriffin⁠

&

⁠https://www.linkedin.com/in/melanie-s-griffin-esq-93393044/⁠

* Laura DiBella -

⁠https://twitter.com/FollowMeToFL⁠

&

⁠https://www.linkedin.com/in/lauradibella/⁠

🎙 About The Episode

* The Power of Prioritizing Employee Morale

* How to Understand the Needs of the Business

* The Pros and Cons of AI in the Workplace

* Revolutionizing Real Estate AI: Trimming Down Processing Time on 175,000+ Appli...

FEATURING:

-

Ralph Johnson

, CISO, State of Washington

-

Mary Craig

, CIO, Washington State Department of Services for the Blind

-

Erik Sandie

, Strategic Account Manager, Island

IN THIS EPISODE, YOU'LL LEARN:

How DSB's Orientation and Training Center helps individuals who lose vision learn essential skills - from computer literacy to independent living and employment skills

The impact of Title II ADA changes on state and local government websites and mobile apps

How enterprise brow...

#190: Content-Defined Zero Trust: Securing Public Sector Data
State, County & K-12 Leaders on Building Modern Data Protection Frameworks

FEATURING:

Ralph Johnson, CISO, State of Washington

Doug Cavit, CISO, Snohomish County

Nikhil Gautam, Director, Technology Services, Bremerton School District

Tim Freestone, CMO, Kiteworks

IN THIS EPISODE, YOU'LL LEARN:

Washington State's strategic approach to zero trust implementation across decentralized agencies and vendor management

How Bremerton Sc...

#190: Content-Defined Zero Trust: Securing Public Sector Data
State, County & K-12 Leaders on Building Modern Data Protection Frameworks

FEATURING:

Ralph Johnson, CISO, State of Washington

Doug Cavit, CISO, Snohomish County

Nikhil Gautam, Director, Technology Services, Bremerton School District

Tim Freestone, CMO, Kiteworks

IN THIS EPISODE, YOU'LL LEARN:

Washington State's strategic approach to zero trust implementation across decentralized agencies and vendor management

How Bremerton Sc...

FEATURING:
- Ralph Johnson, CISO, State of Washington

- Mary Craig, CIO, Washington State Department of Services for the Blind

- Erik Sandie, Strategic Account Manager, Island

IN THIS EPISODE, YOU'LL LEARN:
How DSB's Orientation and Training Center helps individuals who lose vision learn essential skills - from computer literacy to independent living and employment skills

The impact of Title II ADA changes on state and local government websites and mobile apps

How enterprise browsers are ev...

FEATURING:
- Ralph Johnson, CISO, State of Washington

- Mary Craig, CIO, Washington State Department of Services for the Blind

- Erik Sandie, Strategic Account Manager, Island

IN THIS EPISODE, YOU'LL LEARN:
How DSB's Orientation and Training Center helps individuals who lose vision learn essential skills - from computer literacy to independent living and employment skills

The impact of Title II ADA changes on state and local government websites and mobile apps

How enterprise browsers are ev...

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne
Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.
INSIDE TODAY’S ISSUE:
* 🎙️ [New Episode] Breaking the status quo in GovTech: Meet four trailblazing women.

* 📹 A behind-the-scenes look at the new Seattle + Bellevue p...

The TechTables Newsletter is proudly brought to you by our national partner, SentinelOne
Want to see AI-powered security in action? Check out how the State of Montana revolutionized their cybersecurity using SentinelOne - they're now protecting over 15,000 endpoints across 25 state agencies. Click here to see their success story.
INSIDE TODAY’S ISSUE:
* 🎙️ [New Episode] Breaking the status quo in GovTech: Meet four trailblazing women.

* 📹 A behind-the-scenes look at the new Seattle + Bellevue p...