#234: You Can't Turn Off 911 While You Modernize It - And You Can't Close an Airport Either

Episode Summary

What do you do when you can't stop the thing you're trying to fix?

Three returning guests sit down for one of the most honest conversations about public sector modernization we've had on the show.

From the latest on SF's 911 cloud migration, to what it means to modernize Harry Reid International Airport in real time while simultaneously designing the technology architecture for a second commercial airport 20 miles south, to Seguin's workforce transformation from one staff member with a degree and zero certifications in 2018 to 13 degrees and 27 certifications today - join us for this powerful conversation about leadership, community, and what it means to let others carry the message.

Featuring

Michelle Geddes CIO San Francisco Department of Emergency Management

Rishma Khimji CITO Clark County Department of Aviation (Harry Reid International Airport) (now CIO Greater Orlando Aviation Authority)

Shane McDaniel CIO City of Seguin, TX | TAGITM Past President

Timestamps

(04:55) - The LinkedIn Banter Origin Story

(07:20) - Michelle: SF's 911 Cloud Journey & Hybrid Architecture

(09:25) - ESInet, Copper Lines Failing in LA & State Partnership

(11:14) - AI for Multilingual 911 Dispatch

(12:47) - Rishma: Harry Reid's Second Airport - 20 Miles South

(14:31) - Using General Aviation Airports as Innovation Labs

(16:40) - Computer Vision at Checkpoints & the 3-Year Rolling Stack

(18:23) - Shane: Seguin's Workforce Story - 0 to 27 Certifications

(23:48) - The Amazon Warehouse Hire & The Best Buy Delivery Driver

(36:12) - TAGITM: The Solution Is in the Room

(39:13) - Leadership, Community & Letting Others Carry the Message

Listen now: YouTube x Apple x Spotify

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