April 27, 2023

Helping Communities Thrive with Rob Lloyd, Dep City Manager and Khaled Tawfik, CIO, City of San Jose

Helping Communities Thrive with Rob Lloyd, Dep City Manager and Khaled Tawfik, CIO, City of San Jose
The Public Sector Show by TechTables
Helping Communities Thrive with Rob Lloyd, Dep City Manager and Khaled Tawfik, CIO, City of San Jose

We talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José.

A big thank you to our brand partners who keep this podcast free to the listener:
Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables we talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José.
Connect with Rob: https://www.linkedin.com/in/roblloyd/
Connect with Khaled: https://www.linkedin.com/in/iktawfik/
Timestamps
00:00 Intro
06:04 The Best Boba in San Jose
08:34 How to Hire Your Replacement
11:25 Making Space for Success
13:05 What Separates Good from Great CIOs
17:04 Jumping into the Role of CIO
18:55 Building a Smart City, Empathy-First
20:31 Broadband and Digital Empowerment
22:12 San Jose's Start-Up Mentality
27:33 Top Takeaways from CIOs
37:08 Outro
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